In compliance with the provisions of the General Data Protection Regulation (GDPR) of 25 May 2016 REGULATION (EU) 2016/679, we inform you that in MOGU we work every day to offer you the best deals on travel and tourism products in general. To achieve this we need to collect information from our users. If you have any questions about your privacy you can contact us by ordinary mail to C/ Jaras, nº 9, 28238, Las Rozas de Madrid (Madrid).
INFORMACIÓNBASICA DE PROTECCIÓN DE DATOS
Responsible for the treatment: MOGU GLOBAL, S.L.
Purposeof processing: Sale of software services to tourist agents
Purposeof processing: Customer relationship management
Receivers: Your data may be communicated to some suppliers who provide us with services, the company undertakes to sign an agreement with them by which they are obliged to comply with European data privacy regulations.
Rights: Our users have the right to access, rectify and delete their data, as well as other rights as explained in the additional information.
ADDITIONAL DATA PROTECTIONINFORMATION
1.RESPONSIBLE
Name: MOGU GLOBAL, S.L.
NIF: B88613401
Address: C/ Jaras, nº 9, 28238, Las Rozas de Madrid (Madrid).
Telephone: 654190888
E-mail: app@moguplatform.com
2.PURPOSE OF THE PROCESSING
The user data we collect is strictly necessary to carry out our activity of selling software for tourist agents. In order to carry out our function we need to collect the necessary contact data.
Our users voluntarily provide us with their data by registering on our website, via a phone call or on those other websites or mobile applications that host our services.
We will process your data for the provision of our services as a travel agency. This means that we will process your data to identify you and to be able to make you personalized proposals, to be able to attend to the queries or requests you make to us and to assist you in whatever you need during the entire time we are your travel agency.
In no case will we carry out automated decisions without human intervention, unless you expressly authorize it.
3.LEGITIMACY OF THE PROCESSING
Your data are processed to fulfill your request on the basis of the consent you have given us. In the case of refusal to process your data we will not be able to provide you with our service. Remember that you can always exercise your rights. You have more information in the Rights section of this privacy policy.
We may also process your data to comply with a legal obligation, as well as in cases where there is a legitimate interest.
4.CONSERVATION
We will keep your data for as long as we need them to provide the services or until you request your opposition in accordance with the provisions of the 'Rights' section of this privacy policy.
5.TARGET
Your data may be communicated to some suppliers who provide us with services related to the web and those other partners on whose websites or mobile applications we host our services. The company undertakes to sign an agreement with them whereby they are obliged to comply with European data privacy regulations. These providers may only use your data to provide the relevant services. Therefore, they may not use such information for their own purposes or pass it on to third parties.
6.RIGHTS
* Right of access: This right allows you to know what personal data we have.
* Right of rectification: This right allows you to request rectification of inaccurate data
* Right to erasure: This right allows you to have your data deleted when it is not necessary for the purposes for which it was collected.
* Right to limitation of processing: The right to limitation of processing: This right allows you to ask us, as data controller, to suspend the processing of data when a) you contest the accuracy of the data, while the accuracy is being verified by the data controller b) in those cases in which you exercise the right to object to the processing of data, while verifying whether the legitimate reasons of the data controller prevail over those of the data subject. This right also allows you to ask us to retain your personal data when a) the data processing is unlawful but you object to the erasure of your data and request instead the restriction of their use or b) we no longer need the data for the purposes of the processing but the data subject needs them for the formulation, exercise or defense of claims.
* Right to object: This right allows you to oppose the processing when there are well-founded reasons to do so related to your personal situation or to oppose commercial prospecting actions. We will stop processing the data, unless the processing is carried out for legitimate reasons or for the exercise or defense of possible claims.
* Right to data portability : This right allows you to request the portability of your data to another data controller. This right allows you to receive your personal data provided in a structured, commonly used and machine-readable format, and to transmit it to another data controller, where technically feasible.
* Right to withdraw consent: This right allows you to withdraw your consent.
* You can exercise these rights by sending us your request by mail to app@moguplatform.com or by ordinary mail to C/ Jaras, nº 9, 28238, Las Rozas de Madrid (Madrid).
* In any case, you can go to the Spanish data protection agency if you consider that the provisions in force regarding data protection have been violated. On its website you can find additional and complementary information about all these rights: www.agpd.es
* The exercise of these rights is completely free
Whatshould you submit to exercise your rights?
1. Request addressed to the person in charge or the person in charge who holds your personal data
2. Photocopy of your ID card or passport or other valid document that identifies you.
3. You can also use the electronic signature instead of the ID card.
4. If you exercise them through a representative, document or electronic instrument that proves the representation.
5. Request in which the request is specified.
6. Address for notification purposes, date and your signature.
7. Documents supporting the request you make, if necessary.
Once we receive the request we will analyze whether all the necessary information has been provided for its processing as well as the legitimacy and relevance of the request. In case it is not pertinent or that, for the specific case, the exercise of the requested right cannot be granted, we will inform the interested party so that he/she can file the corresponding claims.
We will respond to your request within the legally established deadlines, unless due to problems beyond our reach we cannot carry it out. In this case, we will inform you of the reasons and the expected deadlines for resolution.
**This privacy policy may be updated. We recommend that you read this privacy policy regularly. In the event that significant changes are made, we will notify you separately.